Privacy Policy

Privacy Policy —  Natural Essence

Last Updated: April 2026

 Natural Essence (“Natural Essence,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit www.naturalessencewellness.com or interact with our services, digital products, or physical locations in Georgia.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Booking & Payment Policy

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• A $50 payment is required to book services unless otherwise specified.
• A valid payment method must be kept on file for all bookings.
• Clients are required to complete and sign a Client Intake Form prior to receiving services, including health history and areas of concern.

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2. Information We Collect

We collect information to provide and improve our products and services, including:

A. Personal Information You Provide

• Name, email address, phone number, and mailing address

• Billing and payment information (processed securely through third-party payment gateways)

• Health intake forms, preferences, or wellness goals (for customized wellness plans or consultations)

• Any information you provide when contacting us via email, chat, or forms

B. Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device identifiers

• Browser type, language, and operating system

• Pages viewed, time spent on site, and referring URLs

• Cookies and analytics data (Google Analytics, Facebook Pixel, or similar tools)

C. Sensitive Wellness Information (Optional)

Information voluntarily provided through wellness assessments, booking forms, or naturopathic consultations may include:

• General wellness, health, or lifestyle details

• This information is used strictly for educational and holistic wellness purposes and is protected under confidentiality standards.

3. How We Use Your Information

We use your information to:

• Process orders, payments, and appointment bookings

• Personalize your experience and tailor wellness recommendations

• Communicate about updates, promotions, or service reminders

• Improve website performance and customer experience

• Comply with legal and regulatory obligations

We do not sell personal information and never share your data with third parties for monetary gain.

4. Sharing Your Information

We may share your information only with:

• Service Providers: Payment processors, email platforms, and delivery partners who support business operations.

• Legal Compliance: If required by law, subpoena, or court order.

• Business Transfers: In case of mergers, acquisitions, or restructuring under SANARE Inc., your data may be transferred securely with notice.

All third-party partners are bound by confidentiality and data-protection agreements.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

You may modify your browser settings to decline cookies; however, some features may not function properly without them.

Cookies are used to:

• Remember login and cart details

• Analyze visitor behavior (via Google Analytics)

• Customize marketing campaigns

6. Data Retention

We retain personal information only as long as necessary for:

• Active service relationships

• Legal or tax obligations

• Historical wellness recordkeeping (with your consent)

You may request data deletion at any time (see Section 7).

7. Data Security

We use SSL encryption, firewall protection, and secure servers to protect your information.

While no system is 100% secure, we take every reasonable measure to safeguard your data.

8. Your Rights

Depending on your location (CCPA, CPRA, GDPR), you may have the right to:

• Access and request a copy of your personal data

• Request correction or deletion of your information

• Opt out of marketing communications

• Restrict or object to data processing

• Withdraw consent at any time

To exercise these rights, contact us at info@naturalessencewellness.com.

9. Children’s Privacy

Our website and services are intended for users 18 years and older.

We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us for prompt removal.

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10. Refund Policy

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• All services rendered are non-refundable.
• Prepaid sessions and packages are non-refundable.
• Missed or forfeited sessions are non-refundable.
• Deposits, where applicable, are non-refundable.

Rescheduling is permitted in accordance with the cancellation policy.​

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11. Cancellation & No-Show Policy

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• A minimum of 24 hours notice is required to cancel or reschedule an appointment.
• Late cancellations or no-shows may be subject to a $30 fee or forfeiture of the session.
• Clients arriving late may have their session shortened to accommodate scheduling.

Natural Essence understands that unforeseen circumstances may occur and will evaluate exceptions at its discretion.

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13.  Email Marketing and Opt-Out.

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By subscribing to our mailing list, you consent to receive wellness insights, promotions, and educational materials.

You may opt out at any time using the “unsubscribe” link or by contacting info@naturalessencewellness.com.

14. International Data Transfers

If you access our website outside the United States, note that your information may be processed and stored on U.S. servers. We comply with international data transfer laws and ensure adequate protection.

15. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in operations, legal requirements, or best practices. Updates will be posted on this page with the new effective date.

16. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us:

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✉️ info@naturalessencewellness.com

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